Prime Vitality Care is dedicated to protecting your personal information. This Privacy Policy outlines how we collect, use, safeguard, and share your data whenever you access our telehealth services, direct care, website, or any digital platform we provide.
• Personal Information: Your name, contact details, date of birth, insurance details, and payment information.
• Health Information: Your medical history, health records, and any information you share during clinical consultations.
• Usage Data: Technical details such as your IP address, device type, browsing behavior, and service usage statistics.
• To provide telehealth and direct healthcare services.
• To process payments and insurance claims.
• To communicate regarding appointments, treatments, and service updates.
• To maintain the security and integrity of our systems.
• To comply with legal, regulatory, and professional requirements.
• Your personal information is never sold.
• Data may be shared with healthcare providers, insurers, or authorized third parties for care and payment processing.
• Disclosure may occur when required by law, regulation, subpoena, or to ensure health and safety.
We use industry-standard measures to protect your data from unauthorized access, loss, or misuse. Please protect your login credentials and inform us immediately if you suspect any security breach.
• Access and review your health information.
• Request corrections or updates to your records.
• Limit certain uses or disclosures as allowed by law.
• Withdraw consent for specific uses, subject to legal and operational limitations.
We may use cookies and similar technologies to improve your experience, analyze usage, and provide personalized content. You can manage cookie preferences in your browser settings.
Our services are for users age 18 and over. We do not knowingly collect information from children under 18 without parental consent, except as permitted by law.
If you use our services outside our licensed areas, your data will be processed according to local laws and this Privacy Policy.
We may update this Privacy Policy to reflect changes in practices, technology, or legal requirements. Updates will be posted with an effective date. Continued use of our services means you accept any changes.
Contact Information
If you have any questions about this Privacy Policy, your rights, or our data handling practices, please reach out to:
• Prime Vitality LLC dba Prime Vitality Care
• 10007 Huebner Road, Suite 302, San Antonio, Texas 78240
• Phone: 210-876-1635
• Email: contact@primevitalitycare.com
By using Prime Vitality Care’s website, telehealth, or direct services, you acknowledge that you have read, understood, and agreed to this Privacy Policy. Please check this page regularly for updates about our data practices.