These Terms and Conditions (“Terms”) govern your access to and use of all services, products, and information provided by Prime Vitality LLC, doing business as Prime Vitality Care (“Prime Vitality Care,” “we,” “our,” or “us”). By accessing our website, scheduling an appointment, utilizing our services, or communicating with us, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of our services and website.
Our services are intended for individuals aged 18 and older. By using our services, you represent and warrant that you are at least 18 years of age or have the consent of a parent or legal guardian if you are under the age of 18. We reserve the right to refuse service, suspend, or terminate your account if eligibility requirements are not met.
Prime Vitality Care provides wellness, health, and related services as described on our website and in our clinic. All services are delivered by qualified professionals. We strive to provide accurate and timely information; however, we do not guarantee that all content is error-free or suitable for every individual.
Appointments and Cancellations
• Appointments can be scheduled via phone, email, or through our website.
• A minimum of 24 hours’ notice is required for cancellations or rescheduling. Failure to provide adequate notice may result in a cancellation fee.
• No-shows may be subject to additional fees or refusal of future services.
• Prime Vitality Care reserves the right to reschedule or cancel appointments due to provider availability or unforeseen circumstances.
• All fees for services are due at the time of service unless otherwise agreed in advance.
• Accepted payment methods include major credit cards, debit cards, and other methods listed on our website or communicated by staff.
• Service fees are subject to change; however, any changes will be communicated in advance when possible.
• Outstanding balances may result in the suspension of future services until payment is received.
Refunds for services are at the sole discretion of Prime Vitality Care. If you are unsatisfied with a service, please contact us at contact@primevitalitycare.com or call 210-876-1635 within 7 days of receiving service. Refunds may be issued if deemed appropriate by management, subject to review and applicable laws.
The information, products, and services provided by Prime Vitality Care are not intended to replace professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified healthcare provider with any questions regarding a medical condition. Reliance on any information provided by our staff or website is solely at your own risk.
• We are committed to maintaining the privacy and confidentiality of your personal information in accordance with applicable laws, including HIPAA when relevant.
• Personal information collected during your engagement with Prime Vitality Care is used strictly to provide services and will not be shared with third parties except as required by law or with your explicit consent.
• For more information, refer to our Privacy Policy available on our website.
All content, materials, trademarks, logos, and intellectual property displayed or provided by Prime Vitality Care are the sole property of Prime Vitality LLC or licensed to Prime Vitality Care. You may not reproduce, distribute, modify, or use any content from our website, materials, or communications without prior written consent.
• You agree to use our services and website for lawful purposes only.
• Harassment, abuse, or disruptive behavior towards staff or other clients will result in refusal or termination of services.
• Providing false information or impersonating others is strictly prohibited.
To the fullest extent permitted by law, Prime Vitality Care shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of our services or website. In no event shall our total liability exceed the amount paid by you for the services rendered.
Indemnification
You agree to indemnify and hold harmless Prime Vitality Care, its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of your use of our services or violation of these Terms.
Third-Party Links and Services
Our website or communications may contain links to third-party websites or services. Prime Vitality Care is not responsible for the content, accuracy, or privacy practices of these third parties. Accessing third-party links is at your own risk.
Prime Vitality Care reserves the right to modify or update these Terms at any time without prior notice. Any changes will be posted on our website. Continued use of our services after changes constitutes acceptance of the revised Terms.
These Terms are governed by and construed in accordance with the laws of the State of Texas. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Bexar County, Texas.
• Address: 10007 Huebner Road, Suite 302, San Antonio, Texas 78240
• Phone: 210-876-1635
• Email: contact@primevitalitycare.com
If you have any questions or concerns about these Terms and Conditions, please contact us using the information above.